Custom Software
Assistants that answer customer messages 24/7 and hand warm leads to your team
Businesses' requests now come in over WhatsApp rather than by phone. We connect the WhatsApp Cloud API and AI to your own systems: messages are answered, information is collected and someone from your team takes over when needed.
What we build
Connecting your WhatsApp Business account through Meta
Multilingual AI-assisted replies
Saving conversations to your CRM and customer card
Handoff to a representative
Reminder and follow-up messages
Connections to booking, appointment and order systems
Principles
01
AI assists; the business makes the decisions
02
The WhatsApp account stays with the business
03
Conversation data is used only to provide the service
Examples
Worklab Connect →
Turns a business's WhatsApp line into a customer communication center that answers 24/7 with AI and hands over to the team when needed.
Pilot with Mevsim Dental in health tourism
patient enquiries, appointment requests, follow-ups
Worklab Connect for standard needs; a custom setup for workflows specific to your own systems.
