Customer communication
Worklab Connect: Turn your WhatsApp line into an AI-assisted customer communication center
A platform that connects to your business's own WhatsApp Business account, responds to incoming messages 24/7 with AI assistance, collects information and hands the conversation over to your team when needed.
Who it's for
Businesses whose requests come in over WhatsApp and that win sales by responding quickly. Health tourism clinics, villa and accommodation businesses, travel agencies, e-commerce stores and professional services.
How it works
01
Connect your WhatsApp Business account through Meta
02
Messages arrive in a single panel
03
AI responds and collects information
04
A team member takes over when needed
What it does
Sending and receiving messages with the WhatsApp Cloud API
Multilingual AI-assisted replies
Conversation history and status tracking
Customer and lead cards
Handoff to a representative
Industry-specific workflows
Integration with CRM and Worklab products
Industry-specific solutions
Healthcare & medical tourism — Health Tourism AI Revenue Platform
Answers patient enquiries and appointment requests and manages follow-ups. First customer: Mevsim Dental.
Accommodation — with hotelbookings.app
Coming soonAnswers guests' availability, price and booking questions on WhatsApp.
Other industries
Setup consultation for travel agencies, e-commerce and service businesses.
Why it's different
01
Requests that arrive at night are not lost by morning
02
Conversations are recorded; the history stays even when the team changes
03
Conversations don't stay in an inbox; they connect to Worklab's booking, payment and CRM systems
Integrations
Working model
SaaS. First live use: Mevsim Dental (pilot).
